Effective Date: [28.08.2025]

At CreativeTemplateHub.com, we value your trust and want you to be fully satisfied with your purchase. However, since our products are digital downloads, please read our refund and cancellation policy carefully.

1. Digital Product Nature

• All items sold on our website are digital files (e.g., PSD, AI, CorelDRAW, EPS, etc.).
• Once purchased, files are delivered instantly via download link.
• Because digital files cannot be “returned,” all sales are considered final.

2. Refund Eligibility

Refunds will only be provided under the following conditions:

• If the file is corrupted, missing, or not accessible.
• If the download link does not work and our support team cannot resolve the issue.

Refunds will not be provided if:

• You purchased the wrong product by mistake.
• You no longer need the product or changed your mind after purchase.
• The product is incompatible with your software version (please check compatibility before buying).

3. Cancellations

• Since files are delivered instantly after payment, order cancellations are not possible once the purchase is complete.

4. Support Assistance

• If you face any issue with your download, please contact us at support@creativetemplatehub.com.
• Our support team will try to resolve the issue promptly before considering a refund.

5. Policy Updates

We may update this Refund & Cancellation Policy from time to time. Please check this page for the latest version.